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    Fill out the form on this page to email us directly. Please include as much information as possible so we can help you with your query. We will respond within 24 hours.

    By Phone

    To call Ukash Customer Support, find your local contact number here.

    Stolen code?

    If your Ukash has been stolen contact Ukash immediately. Find the correct phone number here  

    Ukash is committed to our customers. If you are not happy with the Ukash response you can ask for your case to be escalated. Find out how we manage complaints here

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© 2006 - 2014 Smart Voucher Limited. All Rights Reserved. Ukash is a trading name of Smart Voucher, authorised and regulated by the Financial Conduct Authority in the United Kingdom as an electronic money institution. The E-Money regulation 2011 allows Ukash to passport into all EEA countries where Smart Voucher Ltd operates, with the approval of the local regulator. FCA Registered No:900007. Company No 4202050 registered in England & Wales: The Counting House, 3rd Floor, 53 Tooley Street, London, SE1 2QN, United Kingdom.